Shipping Methods

【Calculation of local shipping】

  • Free shipping for any single purchase over $600 (only for self-pickup / smart locker)

  • If the purchase does not exceed $600, the shipping fee will be charged in accordance to the actual weight of the goods (depending on the logistics company),

**Except for occasional free shipping promotions

According to the logistics information provided by the customer, it cannot be changed after the order has been shipped, please be sure to check your shipping address clearly clearly.

 

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Logistics method [self-pickup point/smart cabinet/convenience store]

1) Self-pickup by SF Express (Hong Kong only)

Delivery time: Generally, your order will arrive within 1-2 working days after your order has been processed. After arrival, you will be notified by SMS message for pick-up

*If necessary, please list the outlet code/address, otherwise the outlet with the closest address will be used

The detailed addresses of SF Express outlets can be found at: Click here

 

2) Shiplus Express self-pickup point (Hong Kong local courier)

Delivery time: It will usually take about 3-4 working days for your order to arrive at the self-pickup point, you will be notified by Whatsapp for pickup after arrival

First weight (in units of 1kg): $22

Continued weight (in units of 0.5kg):  $3

​* Less than 0.5KG will also be calculated as 0.5KG

The detailed self-pickup address of Shiplus can be found at: 按此

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Shipping Method 【Door delivery】

3) Shiplus Express home delivery

Delivery time: It will usually take about 3-4 working days to arrive at the self-pickup point, and will be notified by Whatsapp for pickup after arrival

First weight (in units of 1kg): $30

Continued weight (in units of 0.5kg): $4

* Door-to-door delivery - additional charges may apply for remote areas

  • Remote area +HKD 10 surcharge; including but not limited to: Tuen Mun, Yuen Long, Tin Shui Wai, Tung Chung, North District, Tai Po, Southern District
  • Some villages/remote residential areas/peak residential areas +HKD 15 surcharge; including but not limited to: villages, fenced villages, village house areas, mid-level residential areas
  • e.g. Remote residences located in remote areas will be charged +HKD 10, plus +HKD 15, for a total of HKD 25 surcharge.
  • If you are not sure whether the address is in a remote area, please consult customer service first.
  • Due to the extra manpower required for door-to-door delivery, additional delivery time may be required in remote areas
  • Floors that are not accessible by lift will be charged HKD 5 per floor of stairs

4) SF Express home delivery

Delivery time: about 1-2 working days

First weight (in units of 1kg): $30

Continued weight (in units of 0.5kg): $6


If the delivery address is Hong Kong residential area or  specific region , the delivery time may require 1 additional working day

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Logistics method 【Self Pick-up】 

5) Self Pick-up in Kwun Tong Store

Customers are welcomed to pick up any online order in our store.

Our address is Flat C7, 2/F, Manning Industrial Building, 116-118 How Ming St, Kwun Tong, Kowloon

Please refer to our Instagram highlights for our weekly opening hours 

 
 
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【Overseas Shipping Calculation】

  • Our store can arrange overseas shipping (Macau/Taiwan/Singapore/Malaysia/Australia)

  • All arrangements to Macau/Taiwan will be made by SF Express. For accurate shipping estimation, you can check SF's official website.
  • For other shipping area, the shipping cost will be charged by item weights, the shipping cost will be calculated and shown in the checkout page. 
  • The maximum weight of package for overseas shipping is not more than 5kg